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M
motongoldsberry
September 30, 2019
Question

Fi cannot use the 2017 download version because of my operating system, how do i get my money back?

  • September 30, 2019
  • 1 reply
  • 0 views
No text available

1 reply

DoninGA
DoninGA
Employee
September 30, 2019

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

 

Or contact TurboTax support -

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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