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February 12, 2020
Question

File wasn’t an option.

  • February 12, 2020
  • 1 reply
  • 0 views

So going on with my profile. To find FILE. or upper left icon to remove the plus. Or deluxe. Ya. Not there. I couldn’t get rid of the $120 fees to charges me to file my taxes and I am only getting $500 some back. I’m so upset or charged me that much to file. 

1 reply

Employee
February 12, 2020

In order to check on receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact. https://support.turbotax.intuit.com/contact/

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