Filed Indiana 2/5/25 Direct Debit payment for balance due not processed after 24 days

Forum|Forum|1 year ago
March 1, 2025
2 replies
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I filed Indiana State tax using Turbotax with Direct Debit payment option on 2/5/25, it was accepted 2/6/25, the state tax is processed with transcript available on 2/11/25 that indicates balance due. However, it is now 3/01/25, and no payment has been taken from my bank account yet. In my Turbotax Indiana State filing, I already give my bank account, routing number, and permission to withdrawal for the date 2/5/25, and I have checked Turbotax Indiana State tax e-filing summary page, it says "Your Indiana state tax return...shows a balance due of...Your return shows you have elected to pay your balance due of.....by Direct debit using the following information" which indicated amount, account number, and routing number, and date of withdrawal 2/05/2025 which is all correct. But for some reason there is simply no direct debit withdrawal.

I am just wondering, do I need to risk double paying and pay on Indiana Intime portal on my own, since there is no movement on the direct debit option with Turbotax Indiana State tax e-filing for 24 days now?

KeshaH

Before making a double payment, I suggest contacting the Indiana Department of Revenue at 317-232-2240 to determine if there is simply a processing delay.

Imetis

I am also having the same problem. It has been about 1 month since my state tax return was accepted, and I can see that Indiana says I owe the proper amount, but I also elected to have it debited from my bank account. I called the state of Indiana and they said that I would need to contact Turbo Tax regarding the status of the payment. I called Turbo Tax and they said that the state of indiana would be the ones responsible for the payment, so at this point I'm not sure what I should do. Any suggestions?

Does anyone know who the burden is on at this point to make sure the taxes process: Turbo Tax or the DOR for Indiana?

CatinaT1

What date did you select to have the payment made? You are responsible for the payment, so if the date has passed by more than a week and the money has not been taken out of your account, you may need to make payment manually.

If you want to check the debit date you specified, look on the filing instructions for your return. It will tell you the debit date the IRS or State will deduct the payment. If you did not print them out you can view them using the following steps:

TurboTax Online

In TurboTax Online, sign into your account.
You should be on your Tax Home page.
Scroll down to Your tax returns & documents.
Select 2024, and then select Add a State (you're not actually adding a state, this just gets you into the right menu).
Once you're in your return, you can navigate around as usual.
Click Tax Tools (in the black bar on the left of your screen) and then click select Print Center.
Click Print, save or preview this year's return

TurboTax CD/Download

Go into Forms Mode by clicking on the Forms icon in the top right of the blue bar.
In the Forms in My Return list on the left, click Filing Inst. [It's usually toward the bottom of the list.] The form will appear on the right side of the screen.
You can view the form on the screen or you can print a copy by clicking the Print box at the bottom of the screen.
To return to the interview, click on the Step-By-Step icon in the top right of the blue bar.

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Hoosier123

I am having the same issue. Not sure what to think. This has never happened before. Definitely do not want to double pay.

PaulaM

Employee

Go back into your return by logging in and selecting 'add a state' to open it up. Then go to print and save all worksheets. Once saved, look for the state info worksheet. Section VI should have your direct debit information and date selected. If you forgot to select a date, then 4/15 will be the default.

Note: Even though 4/15 is the default date, it can still take a few days for an auto draft to occur.

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