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February 6, 2025
Question

Florida return will not download so I can print it. Error says "We're Having Trouble Printing Your Return Sorry for the inconvenience, but TurboTax is experiencing"

  • February 6, 2025
  • 1 reply
  • 0 views
Florida return says turbo tax is experiencing issues and to check back in a moment but it has been days and it still will not print. HELP

    1 reply

    Employee
    February 6, 2025

    FLORIDA

    Florida does not have a state income tax.   You should have skipped the FL tax unless you own rental property  in FL or a FL based business.

     

    Florida has a  tangible personal property tax form that is used in a Florida-located business or rental property and is filed with the county property appraiser by April 1st. 

     

    If you do need to file a Form DR-405, nothing will print (except an instruction sheet) unless assets were transferred or you manually entered assets in the DR-405 worksheet. 

    If you do not have tangible personal property to report, choose   Skip State   in the   State Taxes   section.

    If you proceeded past the warning screens, try deleting the Florida return.

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/delete-state-return-turbotax-online/L8v9awRbh_US_en_US?uid=m68ocig5 

     

    If you actually already paid for an unnecessary FL return:

     

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    February 7, 2025

    The link you provided for getting a refund for the Florida return does not work. How do I go about getting this fee refunded? 

     

    DoninGA
    Employee
    February 7, 2025

    @Donaldrl1967 wrote:

    The link you provided for getting a refund for the Florida return does not work. How do I go about getting this fee refunded? 

     


    To delete a state tax return using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/delete-state-return-turbotax-online/L8v9awRbh_US_en_US?uid=m6v9shnm

     

    To delete a state return using the TurboTax desktop editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/accidentally-downloaded-wrong-state/L9AelCb5S_US_en_US?uid=m6v9uu4a

     

    You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax