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April 2, 2020
Question

For 2018 I filed taxes on the system for myself and my two children. I only have visibility to my own now. How do I see theirs?

  • April 2, 2020
  • 1 reply
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1 reply

Employee
April 2, 2020

Did each of you use your own account and user ID?  If everyone used the same account and user ID the last return overwrote the ones before and they are lost forever.  When you use online TT, each return needs its own account and user ID.

 

In case you are just looking at the wrong account:

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**