For the refund advance, so I need to wait for both my federal and state to be accepted? My federal was accepted but nothing has been loaded to my card

Once your Federal return has been accepted, you will receive an email within an hour with instructions to set up your online account. 

If you had an online account last year, you will need to create a new account. 

You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.