Skip to main content
April 17, 2024
Question

Getting a message that I cannot e-file a 2023 1040X amended return because I didn't e-file the 1040 --

  • April 17, 2024
  • 1 reply
  • 0 views

I have to do an amended 2023 return because I entered social security amounts incorrectly. After I completed e-amended return, I was hoping to e-file.  However TurboTax had a message that e-filing wasn't allowed for the 1040X because the 1040 wasn't e-filed. This is incorrect -- I e-filed the 1040 and received confirmation that it was accepted. The message also indicated that the amended return could only be send in by mail --

Anyone else have this issue?  Is there anything to do about it?

    1 reply

    VolvoGirl
    Employee
    April 17, 2024

    Are you in the Online version or the Desktop program?  When did you file the original return?  Log out and they say to clear your cache and cookies then try again.  

    April 18, 2024

    I am using the Desktop version.  I filed back in March 2023.  thanks I'll try clearing the cache and cookies.

    VolvoGirl
    Employee
    April 18, 2024

    For the Desktop program you might need to update the filing status inside the program.  Open your return and go up to menu item

    File > Electronic Filing > Check Electronic Filing Status

    Then save you return and close & open the program and try again.