Got a letter from IRS stating that I owe more than what was owed per my return

Forum|Forum|4 years ago
April 1, 2022
2 replies
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I got a letter from IRS stating that I owe more than what was owed per my amended return. I logged into my account and downloaded my record of account tax transcript. The record of account transcript only lists the information on the original return and that they assessed additional tax. It does not show details of where they are saying the error was on the amended return so that I can check if I made a mistake.

Should that record of account list the details of the amended return and the changes they made? Do I have to call them to find out what they changed or do they usually send that information with the letter in the mail? I had this happen many years ago and they had given details in the letter at that time.

Thanks.

Not A Product Question

Best answer by MichelleLO

If the IRS makes any changes to your return, they will send a letter with a detailed explanation regarding those changes. For specific questions about your return, you would need to speak to the IRS directly. You can contact them by following the steps in this help article: How do I contact the Internal Revenue Service (IRS)?

@tonybeo

Hillrun1

I got a letter from the IRS stating I owed another $2K plus. When I checked the numbers on my return, I had the same numbers they did, but Turbo Tax said I was due a refund and the IRS says I owe the extra money. It appears Turbo Tax screwed up my taxes. What I paid in taxes was the $2K plus less than what was owed by both the IRS and Turbo Tax.

SweetieJean

Employee

Please explain exactly how you think TT "screwed up." And what was your reason for amending?

Hillrun1

I didn't amend anything.

The numbers in Turbo Tax match the IRS numbers but Turbo Tax showed a refund while the IRS shows I owe money. After searching, I finally found a customer service number and got a great woman who helped me. She explained it had to do with the Recovery Rebate and something was wrong there. I am now waiting for a call from the IRS.

Unless you are in the know with the IRS, there is nowhere on the Turbo Tax website that give any type of answer when you use the search box. The search box comes back with replies that don't match your question.