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2 replies

GiseleD
April 17, 2020

The IRS has not given TurboTax any official guidance as to when stimulus payments for every taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus when it is released to you (as long as you otherwise qualify for it).

 

Also, the IRS rolled out the "Get My Payment" tool here. According to IRS.gov, you can use the "Get My Payment" application to:

  • Check your payment status
  • Confirm your payment type: direct deposit or check
  • Enter your bank account information for direct deposit if the IRS doesn't  have your direct deposit information and if they haven't sent your payment yet.
  • Receive paper check payments: If you moved since you last filed, let us know your new mailing address.
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Employee
April 17, 2020

To answer your question has anyone received there stimulus check with TurboTax the answer is yes. I efiled tax returns for two of my adult children and spouses and one child under 17 with direct deposit information and the correct stimulus payment was direct deposited for both families. I used the CD/download product installed on my computer. 

April 20, 2020

The thing is when I check the MY PAYMENT TOOL it tells me my information is incorrect and locks me out if the system. Saying it’s not the info they have and they are asking for my direct deposit info.