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April 14, 2020
Question

Has TurboTax been compromised and returns stolen this year? How do I check the status tracker? The info I gave the live help said they couldn't find my info and I'm positive I gave correct info so has

  • April 14, 2020
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1 reply

DonnaLO
Employee
April 14, 2020

TurboTax has no control over your tax refund and is never in possession of it.

 

Here is help for tracking your Federal Refund:

Where's my Refund

Here's help for tracking a state refund if you are getting one:

https://ttlc.intuit.com/replies/3300211

 

 

If you choose to have your TurboTax fee taken from your refund, that refund will be handled by Santa Barbara Tax Products Group (SBTPG) A Greendot Bank Company:

 

Here is information about getting help with your refund that is being handled by Santa Barbara Tax Products Group:

 

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410

 

How long does it take to get my refund from SBTPG?

 

 

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