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July 23, 2020
Question

Have Not Gotten My Card In The Mail, Or My Stimulus Check, Or My Returns.. The IRS Says Still Processing On Returns The Stimulus Says More Info NeededStill Have No Card

  • July 23, 2020
  • 1 reply
  • 0 views
What Do I Do?

1 reply

Critter-3
July 23, 2020

Until the federal return is processed the stimulus check will not be released.  

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

                                                                                        

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds             

 

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

 

 

Please contact Turbo Prepaid Visa Card for questions about your card or account. You can contact them by calling toll-free at (888) 285-4169.

 

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.