@rrohlf If you don't have an order number, use the following TurboTax FAQ to connect with the right person to assist you with checking your order status: What is the TurboTax phone number? - Community

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

C

CarissaM

You can check your order status by visiting this URL, https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

If you need additional assistance, please contact customer service by following the instructions below:

Sign in to TurboTax Online if you're not already signed in.
Select Search in the upper-right corner and then Contact us.
Enter your question, select Let's talk.
Select Get the number then follow the instructions to call us
- Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

W

wireman55

March 4th and still waiting