Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community

2 replies

M
MichelleLO
February 2, 2020

Your Turbo Visa Debit Card should arrive within 5-10 business days from the date your signed up for it. (Remember: Saturday, Sunday, and official holidays don't count as business days). If you think your card should have arrived by now, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.
For more information,please see this TurboTax FAQ:

https:// https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
J
JonCaine
April 17, 2020

I filed my taxes back in February so I’m pretty sure the whole wait ten days is bull**bleep** I’ve waited 3 months still nothing. So instead of waiting for you to do you’re job I have to get a replacement even though it’s you’re fault I have to wait so thank you you guys are so good at your job.

C
CarissaM
April 17, 2020

For any assistance with your Turbo Prepaid Visa, please click here to contact customer service. 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
R
Rex11
February 2, 2020

Mine took exactly 5 business days, or six actual days to arrive.

TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification