Skip to main content
March 11, 2020
Question

Having received my tax in the mail could be stolen. Try to report it but I need the card which I don't have because I haven't received it through mail?

  • March 11, 2020
  • 1 reply
  • 0 views
Haven't received my tax in mail could be stolen. I try to report it but I need the card number which I don't have because I havnt received it through mail?

1 reply

March 11, 2020

If you have never received your Turbo Prepaid Visa, please contact customer support by clicking here

 

While calling, please select the option that your refund has been deposited into a card that is not yours. This will get you connected to the fraud department, where you can speak with a human. 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"