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September 9, 2020
Question

Having to worst time trying to file my 2018 taxes. The file would not open on my Mac so I purchased the software and accidentally purchased for Windows. Please help.

  • September 9, 2020
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How can I file my 2018 taxes online with a download? iOS El Capitan

1 reply

Employee
September 9, 2020

You purchased the wrong download?  You will need customer support to get the download for Mac instead of Windows.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

 

 

Note---you will be using 2018 desktop software--you will not be using online software.  And your 2018 return will have to be printed, signed and mailed.  A 2018 return cannot be e-filed.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**