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December 14, 2020
Question

Hello I'm trying to print my 2018 and 2019 tax return I can access the 2019 but cannot seem to locate 2018 it says to find the document tab but it's blank

  • December 14, 2020
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    1 reply

    Critter-3
    December 14, 2020

    The Documents option will not work …. See the answer here with screenshot …

    https://ttlc.intuit.com/community/after-you-file/discussion/is-there-anyway-to-access-my-last-years-returns-when-it-does-not-give-me-the-documents-option-in-the/00/1753503

     

     

     

    You have to sign onto your  online account using the exact same User ID you used to create the online account.

     

    Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

    Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

     

    If none of the user ID's received will access your  account, then use the option shown in blue on the account recovery website, "Try something else"

     

    If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

     

    To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

     

    Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) or Download .tax file