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June 16, 2021
Question

Hello payment question

  • June 16, 2021
  • 1 reply
  • 0 views

Hello i got an email saying i have to pay out of pocket because my return was delayed? I don't understand how that is my fault and i do not have the money right now I'm still waiting!

    1 reply

    VolvoGirl
    Employee
    June 16, 2021

    Turbo Tax says......

    We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

     

    From top of this FAQ

    https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102