Question

Hi has my refund went to tpg yet cause I have a refund date for feb26

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Employee

Did you have the TT fees withheld from the federal refund and then the balance sent to your bank account or debit card ?

If so the refund needs to go from the IRS to the third party bank to your bank account. This process can take up to 3 business days or more.

Check the IRS : https://www.irs.gov/Refunds

Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx

Check your bank.

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