Question

Hi, I haven't received my card yet and I think it has been over 10 days.

Forum|Forum|6 years ago
February 15, 2020
2 replies
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If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169

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becky7891Author

I've called the number several times and selected the 'did not receive card' option then it says I have more than one card with them and asks for my #. I NEVER received a card and I don't know a number so I have no number to give them...

SForrestLO

Please see this Turbo Tax FAQ for more information.

When will I receive my Turbo® Visa® Debit Card? https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306

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smelchor79

I have yet to see my card in the mail, it has been more than 10 days. I called to receive a new card expedited and that card has not came in the mail either. Come on Turbo Tax let's get it together.

DonnaLO

Employee

All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them, should be directed to their customer service. Find more information at https://turbodebitcard.intuit.com/contact-us

Getting to know the Turbo® Visa® Debit Card

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