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October 20, 2019
Question

Hi, I received my state return long ago, never got my federal return for 2019, what are my options to get this? I did receive my state return.

  • October 20, 2019
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1 reply

DoninGA
Employee
October 20, 2019

Use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.