How can I get copies of the additional notes that are apparently on my 2019 tax file?
I filed back in Feb and my federal and state taxes were both accepted. However, shortly afterwards, I received notification from the IRS that I needed to provide additional paperwork for the Health Insurance premium credit. I mailed in the form and then COVID-19 happened.
I have called in several times to get information about my 2019 refund and the automated system informed me I have additional notes on my file. I was prompted to select my preferred correspondence method (email or text) but each time the system glitched and it didn't work.
How can I get copies of the additional notes that are on my 2019 tax file?