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June 5, 2019
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How can I get last years return if I don't have accesss to my old email?

  • June 5, 2019
  • 1 reply
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Best answer by EbonyL

You can use this link https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. 

If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://ttlc.intuit.com/replies/3300041


1 reply

EbonyLAnswer
Employee
June 5, 2019

You can use this link https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. 

If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://ttlc.intuit.com/replies/3300041