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33 replies

Employee
June 4, 2019

You have to log in to your Turbo Prepaid card account, to transfer funds.

  • Manage money 
    · Set up text alerts, including when your tax refund is received. Message and data rates may apply.
    · Log in to your account to see your balance history, track your spending, send money, pay bills, and more. 

https://ttlc.intuit.com/replies/6394896

January 15, 2020

I need to send money from my Intuit Turbo Visa Card to my Bank Account . How can this be done ?

Employee
January 15, 2020

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
January 28, 2020

From what I’ve seen it looks like you can’t directly sent it to your bank account BUT you can set up a pay pal with your bank account info and transfer the funds to your pay pal which will then transfer it to your bank account 

February 5, 2020

How do we set it up to transfer to paypal though?

Employee
February 5, 2020

To find out if you are able to transfer funds to your PayPal account, please call (888) 285-4169 or check https://www.turboprepaidcard.intuit.com.

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January 29, 2020

@hotstuff816 is it as simple as it sounds? I've been trying everything to transfer the funds from their without the real card it is hard. If so can you explain it to me?

January 29, 2020

Yes - You can transfer your funds from your prepaid card to a bank card.  Each card has an "account" tied to it, so you would need to obtain that information for your bank card to complete the transfer.  To transfer funds, you will log in to your TurboTax Prepaid Card Account at the website here:  https://www.turboprepaidcard.com/

 

For additional assistance, this is the number to the prepaid card customer service: 1-888-285-4169

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January 29, 2020

Is up to all you guys and girls out there the TurboTax card app is currently down so if you did receive an advance refund your money is there you are not going to be able to touch it at all even online until your physical card come in the mail or until they fix the problem and it been like that since January 24th 2020 this is unacceptable this is people money they're messing with how you have a app that deals with people money that crashes with all this scamming stuff going on in this world online.

January 29, 2020

They been giving me my run around. I have my card the issue is fixed and still nothing

February 15, 2020

Support line is a joke.  Sorry nothing we can do 

January 29, 2020

I’m still unable to transfer funds although the mobile app itself is working just fine. I’m also able to use the funds using the temporary card information with no issue. 

February 15, 2020

App is useless.  You can only transfer to other turbo card users.  You got to be kidding. 

I have found that PayPal treats turbo card as a fraudulent bank and shuts down your PayPal account.  Takes days to get back online. A nightmare. 

I suggest using the routing and bank acct number found under Account in turbo card to set up google pay and transfer your funds out of turbo card ASAP.  However bank transfers are slow.  2-3 days to verify bank and another 2-3 days to transfer.   I am using Chime.  Very easy to use

February 8, 2020

I have no idea! I've been trying to figure that out myself! I am beginning to think you can't 

CassLO
February 8, 2020

You can log into your Turbo Tax Prepaid Card Account online and edit information, pay bills, transfer funds, etc.  To access this account, login or activate your card here:

TurboTax Visa Prepaid Card  Click on "Help" at the top and this will show you how to do transfers ect.

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February 10, 2020

I keep seeing this generic answer. Yes or No? Can you xfer funds to my bank acct?

 

i am starting think this was a gimmick to help green dot bank

February 18, 2020

Even with pay pal, it's only going to allow you 2500 a month smh 

February 26, 2020

How did you transfer to PayPal 

February 26, 2020

You can log into your Turbo Tax Prepaid Visa Card account online and edit information, pay bills, transfer funds, etc.  To access this account, login or activate your TurboTax Visa Prepaid Card. You can also click on "Help" and scroll the FAQs for how to transfer money.