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March 29, 2022
Question

How come my tax return from the desktop app is not on the turbo tax website?

  • March 29, 2022
  • 1 reply
  • 0 views
Ive used the website for years but downloaded the desktop app this year due to a cheap offer.  Everything went fine except nothing is listed on the website - almost like they dont know Im there.

1 reply

DoninGA
Employee
March 29, 2022

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

For the prior years when you completed a tax return using the online editions, you must sign onto the TurboTax online account with the exact same User ID you used to create the prior year account.

 

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/