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June 5, 2019
Question

How do I cancel a credit card payment entered for e-filing, then did not e-file state tax?

  • June 5, 2019
  • 1 reply
  • 0 views
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1 reply

DoninGA
Employee
June 5, 2019

To contact TurboTax customer service/support use their contact website during business hours.  Use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

May 23, 2025

Hello,

I do not want my Federal or State taxes to be electronically deposited into my account. I do not want my taxes sent to the IRS, please respond to this email at your earliest convenience.

 

Thank you,

Kathy M Neuhaus

Employee
May 24, 2025

@kmhaus97 What are you trying to do?  You posted to a thread that has had no activity since 2019.   You say you do not want your federal or state refunds to be deposited, and that you do not want your taxes sent to the IRS.   What do you want?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**