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November 25, 2020
Question

How do I check where my tax return was sent? I did not get it on my turbo tax card.

  • November 25, 2020
  • 1 reply
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The IRS said it was deposited in September and I never got it.

1 reply

Employee
November 25, 2020

 

Did you choose to have your TurboTax fees deducted from your federal refund?  If so it went to the third party bank first so check there to see if there was some sort of mixup.

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**