How do I download and print a past tax return if it won't download correctly as a PDF?

What do you mean "won't download correctly as a PDF"?

Do you have a PDF compatible viewer installed, such as Adobe Reader - https://get.adobe.com/reader/

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2023 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Is it downloading as a tax (.tax2022, .tax2021 etc.)  file instead of a .pdf file?