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2 replies

Critter
Critter
Employee
June 6, 2019
Call the number on the back of the card ... just like any other debit/credit cards.
C
CassandraLO
Employee
June 6, 2019
Please see the information below on ways you can check your card balance. You will find this information on the GreenDot website - https://bit.ly/2qnYLhR

Balance and transaction history

Quickly check your balance and transaction history online 24/7 by logging in to GreenDot.com or the mobile app.

You may also add your mobile number with Green Dot by logging in to your account and selecting Account Settings. Then you can text the following commands to 43411:
To get your balance, text “BAL Last4? to 43411 (where Last4 is the last 4 digits of your card number).
To check your transactions, text “HIST Last 4” to 43411 (where Last4 is the last 4 digits of your card number).

We don’t charge customers to receive a text message, but your carrier data and message rates still apply.

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