How do I find out why my amended tax returns weren’t accepted

Did you file the amended return before the original return was not fully processed yet ?   If so that could be the reason why an amendment was either rejected or ignored.  Try calling at 7am ...

Updated instructions: 

Call the IRS at 800-829-1040  between 7 AM - 7 PM local time Monday-Friday

• Choose # for language preference, then listen for brief recorded message about refunds. 
• When prompted, choose option 2 for "personal income tax" (DO NOT choose option 1, "Refund" or you will be sent to an automated line/message and have to start over)
• Next, press the following sequence in order - 1, 3, 2 
• You will then be asked to enter your SSN or EIN twice.  DO NOTHING - JUST WAIT until new menu options are presented.
• Then, press 2, 1, 3   Unless call volume is excessive (at which point you will hear a recording and be disconnected), this sequence will put you in queue for an agent to assist with providing details of an existing payment or installment arrangement.