How do I get a copy of my installment agreement from the IRS?

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@defines wrote:

There's nowhere on that page to see your present agreement.

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https://www.irs.gov/payments/online-payment-agreement-application#heading003

Reviewing a Payment Plan

You can view details of your current payment plan (type of agreement, due dates, and amount you need to pay) by logging into the Online Payment Agreement tool using the Apply/Revise button below.

What You Can Change Using the Online Payment Agreement Tool

You can use the Online Payment Agreement tool to make the following changes:

• Change your monthly payment amount
• Change your monthly payment due date
• Convert an existing agreement to a Direct Debit agreement
• Reinstate after default

You can log into the Online Payment Agreement tool using the Apply/Revise button below.

How To Revise an Online Payment Plan

Log in to the Online Payment Agreement tool using the Apply/Revise button below. On the first page, you can revise your current plan type, payment date, and amount. Then submit your changes.

If your new monthly payment amount does not meet the requirements, you will be prompted to revise the payment amount. If you are unable to make the minimum required payment amount, you will receive directions for completing a Form 433-F Collection Information Statement (PDF) and how to submit it.

If your plan has lapsed through default and is being reinstated, you may incur a reinstatement fee.

The instructions in the answer are not followable. It mentions calls to action that don't exist on the page it specifies.

this doesn't work for me it says 

We are unable to complete the transaction you requested.

Please call [phone number removed] ext. 684 for further assistance. When outside the US, call
[phone number removed]. TTY/TDD: [phone number removed].

When I call them....they are useless.. what's the way to fix this?!

The answer is still not clear.

I'm getting the impression that one the payment plan  agreement  is mailed, that's it you do not  get another  copy. 

The only way I've  been able to get a printed agreement was to revise  my current  agreement.

This is similar to a contract with my landlord.

  It's my responsibility to keep and preserve it. 

 No copies are available  and it's my word against his.

@HeatherPLO’s step by step advice for line [phone number removed] is the best advice. After setting up my Online Payment Agreement I received an initial direct debit installment agreement ie DDIA confirmation (which you should print, screenshot or save to pdf BEFORE exiting b/c you may not see the terms again until you get a letter).  However when I logged back in to see my payment plan it stated under the OPA header "We are unable to complete the transaction you requested/Call the IRS”. I was worried my payment plan didn’t go through so wanted to confirm with IRS.  The person I first connected to told me since I had just filed within the last 48 hours is likely why I didn’t see my OPA details yet but that his department could not “see” my specific OPA so he transferred me to what I believe the agent answered as “collections”.  That agent was able to look-up and verify my OPA/DDIA agreement and terms.

She also stated that since I filed in April it may take until May or June until the balance owed posts to your account - thereafter you will receive a letter stating the whole balance owed (but don’t worry as you have the payment plan in place). Also, you can make an additional payment prior to your balance populating your irs account -  it will be credit until they apply it when the balance  owed finally links up. You can go to irs.gov and on the header click Pay and there are various options the easiest being Direct Pay which does not require you to log-in (or make a CC payment for a fee). 

I hope this was helpful, it was hard to find information on the OPA and the specific error.