To report a card lost or stolen for your Turbo Visa Debit Card you can visit TurboDebitCard.com which is the fastest way you will need to log in first.You can also call toll-free at (888) 285-4169.Follow these steps if you call: Listen to the recording (you cannot skip it) Press 2 to continue using the automated system. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these). The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1. Follow the prompts to report the lost/stolen card and request a replacement.

Question

How do I get a new pay card from turbo tax to replace the one I lost

Forum|Forum|6 years ago
March 26, 2020
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TurboTax Free Edition Online

J

JeanneLO

Employee

To report a card lost or stolen for your Turbo Visa Debit Card you can visit TurboDebitCard.com which is the fastest way you will need to log in first.

You can also call toll-free at (888) 285-4169.

Follow these steps if you call:

Listen to the recording (you cannot skip it)
Press 2 to continue using the automated system.
The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
Follow the prompts to report the lost/stolen card and request a replacement.