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April 10, 2022
Question

How do I get a printable return when everything I've tried does nothing?

  • April 10, 2022
  • 1 reply
  • 0 views
I get a screen that says preparing my documents may take a few minutes.

1 reply

April 10, 2022

You will want to make sure you have installed the latest version of Adobe Reader.

 

Please see this Help Article for instructions on how to troubleshoot your printing issues in TurboTax Online. 

 

If you need additional assistance please feel free to contact Customer Support

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