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How do I get a refund for the filing $25? My state taxes have been rejected.

Forum|Forum|4 years ago
March 7, 2022
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Best answer by Kat11_2

You'll need to mail your return, of course. Here's the TurboTax FAQ with instructions for Filing by Mail.

How do I print and mail a return in the TurboTax for Windows CD/Download software?

To request a refund for your state e-filing fee, you'll need to contact TurboTax Customer Support using the info I'm linking below. When entering your subject matter, don't use the word "refund". Instead, use the words "billing issue". A Support rep will be happy to assist you.

What is the TurboTax phone number?

Kat11_2

Employee

Have you attempted to "fix" the rejected return? Try that first, then re-submit your return using e-filing. You shouldn't be asked to pay again.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

S

smalldogs3Author

Yes, I have tried 2 times.

Kat11_2Answer

Employee

You'll need to mail your return, of course. Here's the TurboTax FAQ with instructions for Filing by Mail.

How do I print and mail a return in the TurboTax for Windows CD/Download software?

To request a refund for your state e-filing fee, you'll need to contact TurboTax Customer Support using the info I'm linking below. When entering your subject matter, don't use the word "refund". Instead, use the words "billing issue". A Support rep will be happy to assist you.

What is the TurboTax phone number?

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

T

Tomt07

sign in your account use link below

Intuit Account Manager

https://accounts.intuit.com/app/account-manager/productsBilling

then click on :

Want to request a refund? Request or track a refund

then follow instruction, but you have to provide order number in order to complete request.