Skip to main content
February 9, 2023
Question

How do I get past "Let us use your tax info to improve your experience"?

  • February 9, 2023
  • 1 reply
  • 0 views
It keeps bringing me back to this page even though I completed the form and it says Accepted.

1 reply

February 9, 2023

Please try logging completely out of the TurboTax website, then clear your browser's cachedelete your cookies and reboot your computer. 

See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance. 

A full or corrupted cache can prevent TurboTax from functioning properly. 

If this doesn't work, try opening TurboTax in a different browser.