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shawn-worrell001
November 5, 2020
Question

How do I print my 2019 tax return, when I click download, its shows nothing?

  • November 5, 2020
  • 2 replies
  • 0 views
I clicked on the download tab, but it does not show my documentation for 2019.

2 replies

VolvoGirl
VolvoGirl
Employee
November 5, 2020

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

Critter-3
Critter-3
November 5, 2020

Check your download folder ... sometimes it goes there directly and doesn't show in an open  window. 

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