How do I recover my deleted 2021 turbotax software

Forum|Forum|11 months ago
April 11, 2025
1 reply
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TurboTax Online

JotikaT2

Please see this link to access the 2021 TurboTax Desktop software. Be sure to select the link to access the software for customers who have previously purchased it.

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gemstarsAuthor

Thank you for your quick response.

Currently I'm between TurboTax and Costco.

I purchased my 2021 TuroTax from Costco online.

I still have the license key for my 2021 version.

I talked to CostCo customer service, and they said they cannot do anything.

I then talked to TurboTax customer support, and they said they cannot do anything.

The link you sent, will not bring up my product but instead the 2 sub-links are only software requirements and install directions.

Any ideas of what I can do?

DoninGA

Employee

@gemstars Not sure if this will work but you may be able to access a download of the 2021 desktop software by signing onto this website - https://accounts.intuit.com/app/account-manager/productsBilling/turbotax