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March 24, 2020
Question

How do I stop turbo tax from charging me my package until I get my taxes because I’m getting audited by the IRS?

  • March 24, 2020
  • 2 replies
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2 replies

March 25, 2020

I have this same exact dilemma what can we do?

Employee
March 25, 2020
Employee
March 25, 2020

@miwok1995and @Kiesha302 

 

If you have been getting emailed bills because your Federal refund has been delayed by the IRS, phone TurboTax Support ASAP.  Ask them for a deferment.   

 

If you don't either pay or ask for a deferment, they will ultimately debit your bank account.   You need to contact them right away.  Once they start the debit process they cannot stop it, and they start it 2-3 days prior to the bank debit.

 

If they provided a phone number in your email, try that first.   Otherwise, if needed, here is another way to phone TurboTax Support.

 

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632