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February 26, 2025
Question

How long after federal release the money does it take for TurboTax to take fees and send money to my account

  • February 26, 2025
  • 1 reply
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    1 reply

    DoninGA
    Employee
    February 26, 2025

    TurboTax does not receive any kind of tax refund, federal or state.

     

    If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


    For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


    Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

    Call 1-877-908-7228


    Or email - TPG-CSsupport@greendotcorp.com