How long can IRS withhold refund? Still waiting on IRS to issue 2023 refund. Filed on time. IRS asked for additional docs which were provided, still no refund?

Forum|Forum|1 year ago
February 15, 2025
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IRS notice CP05A requesting additional docs was received and docs submitted 9/18/24. Have not received any updates since. When I check on line it says “return processing has been delayed beyond the normal time frame”. What actions can we take from here?

xmasbaby0

Employee

Only the IRS can tell you.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

Or....

TAX ADVOCATE

See this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

https://www.taxpayeradvocate.irs.gov/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**