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March 26, 2020
Question

How long does it take for product refund

  • March 26, 2020
  • 1 reply
  • 0 views

I was charge by the turboTax to upgrade my account and now I decide to pay my tax with tax professionals. When I try to do the refund request I cannot find the license number for the online product. Today I called the specialist and she helped me submit the refund request, but I did not receive any emails about the refund request so I was wondering how long does it took to get the refund request a approve. Also, how long does it take to get the refund. Thank you for answering my question really appreciate that because I’m really worried about it and struggling.

1 reply

RickG
March 26, 2020

The time-frame depends on how you paid for fees.  If you paid via Credit/Debit card, it can take 2-3 weeks for the funds to return to your account.  If you paid from your Federal refund via Refund Transfer, it can take 6-8 weeks and will return in the form of a physical check.