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April 18, 2022
Question

How long will TurboTax keep federal e-file in pending status?

  • April 18, 2022
  • 1 reply
  • 0 views
I received this email : Hi there,

You're using a different TurboTax account this year.
It's important that you contact us right away.

TurboTax Customer Support: x-xxx-xxx-xxxx

We've noticed that someone attempted to fill out a tax return using your information with a different account.
 
We are holding the tax return for 48 hours to give you the opportunity to verify it's yours or stop it. If we don't hear from you within 48 hours, this return will be filed in accordance with IRS filing regulations. Learn more
 
Thanks,
The TurboTax Security Team

1 reply

April 19, 2022

You would need to follow the instructions here to reach out to us by phone, so we can take care of this. 

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