Here are several troubleshooting steps that you can try: Make sure your Windows Software is up to date. If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download? If that doesn't help, try a manual update. What is a manual update? Turning off your VPN and anti-virus software during the update can help as well.

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kpostnj

Question

How to clear the Failed Validation error upon transfer of returns. Software is up to date. Name, address, banking info is correct. What do I need to do?

Forum|Forum|1 year ago
February 11, 2025
1 reply
0 views

No text available

CatinaT1

Here are several troubleshooting steps that you can try:

Make sure your Windows Software is up to date.
If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

chahroun

Having same issue. Is there a fix yet?

Update 2/15/25: when i started TT this time, it update the state (CA in my case), then i was able to submit without any issues( did not change anything)... Must have been a bug they fixed in the TT state component.

kpostnjAuthor

The "fix" that came from Turbo Tax was a joke. What I ended up doing was to shut down my pc each night and try again the next day. On the third day, when I accessed TT, I finally got a message that there was an update. I clicked on the link to get the update, went into my return and was brought to the File section and was able to go through the last few screens. Be sure to update the date on the signature screens. The Transmit button finally worked.