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January 26, 2023
Question

How to go about getting my last year tax refund I never sent my ID in because they wanted a ID and I never received my refund

  • January 26, 2023
  • 1 reply
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1 reply

January 26, 2023

For this, you will need to reach out to the IRS directly.  TurboTax does not hold or issue refunds.  

 

To reach out to the IRS: 

 

IRS: 800-829-1040  

Hours: 7:00 AM - 7:00 PM, local time

Monday-Friday

  • Listen to each menu before making the selection.
  • First choose your language. Press 1 for English.
  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent.

Or, you can visit your local IRS Office

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