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June 7, 2019
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How to have Routing and Account numbers work when accurate?

  • June 7, 2019
  • 1 reply
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I am trying to file taxes. When entering my routing and account numbers to have the tax return be a direct deposit rather than a check, the turbo tax program says the account number "does not match, please re-enter"  It definitely matches. I contacted my bank and they validated that both numbers are correct. I do not know what to do.

Best answer by grsherwood
I got the same message.  I needed leading zeroes "00" in front of my account number.

1 reply

June 7, 2019
I got the same message.  I needed leading zeroes "00" in front of my account number.
MVB232Author
June 7, 2019
Thank you. I had tried that and tried once again just now, with the zeros that precede the number on my bank statement and I am still receiving the same message.
September 9, 2020

I have the same problem.

"The account number does not match. Please re-enter."

I tried cutting and pasting from the bank as well as manually entering the number and preceding the account number with 00