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April 20, 2021
Question

How to switch from file by mail to e-file?

  • April 20, 2021
  • 1 reply
  • 0 views
I want to switch to e-file by temporarily adding one more state using the method previously advised on this forum:
But after printing my return my home screen only shows "Way to go... etc" 

The only menu options are Home and Documents, and the only on-site screen action available is "Print my return". I am filling federal and one state state return.

1 reply

April 20, 2021

Do you have the option to select 2020?  

 

If not, make sure you are logged in using the same account login as used to prepare your tax returns.

 

Accounts linked to an User ID

 

If the above does not resolve your issue, you may need to contact us for assistance by using the link below.

 

Contact TurboTax

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