I accidentally added Premium, then realized I do not need it and now cannot switch back to Deluxe.

Forum|Forum|1 year ago
March 28, 2025
1 reply
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JohnB5677

For installation and software and billing issues you can contact the TurboTax Support Phone Number

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mesquitebean

Employee

@ razi-asaduddin

Did you upgrade from Deluxe and ended up in the Premium Edition? If so, did you try the steps in this FAQ to downgrade? If so, where is the roadblock?

FAQ: How do I downgrade to a different TurboTax Online product?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US

Or do you mean you added "Premium Services"; i.e., are you a California filer who chose to pay your TurboTax product fees out of your Federal refund? If so, in California that payment option adds Premium Services. If that's what you mean, we can tell you how to remove that payment method and pay upfront with credit/debit card.