Question

I am being asked if I fixed last year, which I did, but turbo tax say I did not.

Forum|Forum|4 years ago
February 9, 2022
1 reply
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Turbo tax says I start to e-file last year but didn’t finish. I received both returns for 2020. What can I do?

TurboTax Premier Online

Employee

Did you file from Turbo Tax? It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript