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January 8, 2025
Question

I am filing a year late. I am owed a refund. It is past the online filing period. I must file by paper. But I cannot enter my direct deposit info. Why?

  • January 8, 2025
  • 1 reply
  • 0 views
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    1 reply

    Employee
    January 8, 2025

    So I assume you are filing a 2023 return.   What product are you using to prepare the 2023 return?   Do you have the 2023 desktop software installed on your computer?    Online TurboTax is currently only for preparing a 2024 return.

    sakaik008Author
    January 8, 2025

    I found the solution. Sorry to have posted unnecessarily. Thank you for your reply.

    VolvoGirl
    Employee
    January 8, 2025

    What was the solution?  It may help someone else find it.