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June 6, 2019
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I am not using a debit card or pre paid card for my refund. Why will I be charged $34.99 by Greendot to process my refund?

  • June 6, 2019
  • 2 replies
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Best answer by mesquitebean

Did you choose to pay the TurboTax fees out of your Federal refund?  If so, there is an additional 34.99 service fee for that refund processing option.  (In California, it's 34.99 in Free Edition, and 39.99 in paid editions.)

If you did choose that option to pay out of your Federal refund, you can remove it prior to filing and then pay the TurboTax fee upfront with credit card, debit card, or a prepaid debit card you can buy in a store.   Here's how, depending on your location:

Non-California filers:
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-the-refund-processing-service

California filers (where it is in the "Premium Services" bundle) :
https://ttlc.intuit.com/questions/2154391-how-do-i-remove-the-premium-services-fee

2 replies

Employee
June 6, 2019
Did you choose to pay your TurboTax fees out of your Federal refund?   If so, that "pay out of refund" option has a 34.99 service fee.   I'll explain more below and how you can remove it and pay upfront.
Employee
June 6, 2019

Did you choose to pay the TurboTax fees out of your Federal refund?  If so, there is an additional 34.99 service fee for that refund processing option.  (In California, it's 34.99 in Free Edition, and 39.99 in paid editions.)

If you did choose that option to pay out of your Federal refund, you can remove it prior to filing and then pay the TurboTax fee upfront with credit card, debit card, or a prepaid debit card you can buy in a store.   Here's how, depending on your location:

Non-California filers:
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-the-refund-processing-service

California filers (where it is in the "Premium Services" bundle) :
https://ttlc.intuit.com/questions/2154391-how-do-i-remove-the-premium-services-fee