Skip to main content
February 26, 2021
Question

I am trying to efile my taxes and it is requesting that I fix my State taxes. When I click on the tab it is taking me to Principal Residence - Yes..

  • February 26, 2021
  • 1 reply
  • 0 views
When I click either yes or no and hit continue it takes me right back to fix State taxes

1 reply

EbonyL122824
March 3, 2021

You may need to delete it and reenter your information. You can follow the instructions in this TurboTax FAQ on how to delete a form. You may also have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser or using the phone app here if the above does not work. If none of these resolve the issue, contact customer support here for further assistance.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"